MAINTENANCE & SUPPORT
Zebra OneCare™
Maintenance Plans for Zebra Devices
In today's fast-paced business landscape, technology assets are pivotal to maintaining seamless operations. Whether in logistics, retail, healthcare, or any other industry, you rely on your Zebra devices to keep your workflows efficient and uninterrupted. When these essential tools face unexpected downtime, your business operations suffer. That’s precisely where the Zebra OneCare maintenance plans come into play.
Explore OneCare Benefits To
Simplify Your Technology Maintenance
Whether you need quick answers from our digital support community or personalized assistance from live agents, Zebra’s team is equipped to support you every step of the way. Experience trusted service from those who know your devices best and are committed to standing by their technology 100%.
- Reliable Product Repairs: Minimize downtime with fast and certified repairs using authorized Zebra parts.
- Comprehensive Software Preservation: Maintain optimal performance with up-to-date software support and patches.
- Flexible Support Options: Whether self-service, online submissions, or speaking directly with a live agent, have your support your way.
- Extended Warranty Backup: Enjoy peace of mind knowing your devices are backed by extended protections.
Key OneCare Features To
Cover Your Asset's Entire Lifecycle
Zebra OneCare maintenance plans boast a range of features that provide all-encompassing protection and support.
- Live Agent Support: Access to real-time support from Zebra experts who understand your devices inside-out.
- Regular Software Updates and Patches: Keep your devices running optimally with the latest updates.
- Lifeguard for Android Security Updates: Stay protected against security threats with regular updates
- Coverage for Normal Wear and Tear: Protect your devices against the everyday rigors of your business environment.
- Accidental Damage Coverage: Unexpected drops and spills are covered, preventing costly repairs and replacements
- Advanced Device Diagnostic Tools: Easy-to-use tools for quick self-assessment and troubleshooting.
OneCare Plans |
At atlasRFIDstore, we offer the most popular OneCare plans available, unique to the selected Zebra device. All of our OneCare plans include 3 years of support and comprehensive coverage, but the exact features vary depending on the plan. The three main Zebra OneCare plans that we provide are:
Select Support Service With Comprehensive Coverage
Quick Facts: Premium coverage, same-day replacement device - highest cost
Coverage Includes
- Normal wear and tear
- Accidental damage
- Device diagnostic tool
Repair Information
- Same day shipment of 'like new' replacement device
- Next business day shipping included
More Details
- Live agent telephone support 24/7
- 3 & 5 year coverage options
- Software updates and patches included
- LifeGuard for Android security updates and patches included
Essential Support & Service With Comprehensive Coverage
Quick Facts: Medium-level of coverage, 3-business day turnaround time - moderate cost
Coverage Includes
- Normal wear and tear
- Accidental damage
- Device diagnostic tool
Repair Information
- 3-business day turnaround time from Service Center receipt
- Ground shipping included
More Details
- Live agent telephone support - M-F, 8-5 local time
- 3 & 5 year coverage options
- Software updates and patches included
- LifeGuard for Android security updates and patches included
Special Value Support And Service With Non-Comprehensive Coverage
Quick Facts: Basic coverage, 5-business day turnaround time - lowest cost
Coverage Includes
- Normal wear and tear
- Accidental damage (Optional)
- Device diagnostic tool
Repair Information
- 5-business day turnaround time from Service Center receipt
- Ground shipping included
More Details
- Live agent telephone support - M-F, 8-5 local time
- 2 & 3 year coverage options
- Software updates and patches included
- LifeGuard for Android security updates and patches included
To see other Zebra OneCare plans, or to add enhancements to a plan – contact us!
