Description
TSL CompleteCare Maintenance Program | 3117 Reader Module
TSL CompleteCare Maintenance Program | 3117 Reader Module
All TSL® products come with a standard 12 months Return to Base manufacturer’s warranty. To enhance your warranty, consider purchasing this CompleteCare maintenance program. With a TSL CompleteCare Maintenance Program there are no unexpected repair costs and you will also benefit from significantly reduced turnaround time for your repairs, ensuring you protect the continuity of your business and maximize performance output.
Data Sheet — TSL CompleteCare Maintenance Program | 3117 Reader Module
Features
- CompleteCare is one-stop coverage through a single platform with extensive customer support.
- Easy to use online troubleshooting guide that provides speedy identification of the product fault, preventing unnecessary returns.
- Provides repairs, replacements, and priority support.
- Reduces downtime and maximizes productivity.
Compatibility
NOTE: This maintenance package is only available for the standard, enclosed 3117 reader module. The 3117 board mount variant is not compatible. Contact us for details.
Information
All TSL CompleteCare Maintenance Programs must be ordered within 30 days from the date of your hardware purchase. Your enhanced coverage begins from day one of purchasing your CompleteCare Maintenance Program and continues through the purchased period. Extended coverage excludes units that have been crushed, submerged in liquid, or damaged beyond repair.
Units will be repaired and returned to manufacturing specification within seven business days. Products are diagnosed and restored to meet their original specifications via:
- Repairs, alignments, adjustments, and refurbishment, if appropriate, of any [covered] product(s) that malfunctions during use within the operational and environmental parameters specified by TSL®.
- Product updates, if applicable, as may be defined from time to time.
- Access and rights to operating system and firmware releases.
| Product Type: | Service |
|---|---|
| fbt-product: | 4230 |
| fbt-product: | 1987 |
| fbt-product: | 1238 |
